Cancellation & Refund Policy
Effective Date: 20th February 2026
Subscription Cancellation
Users may cancel their subscription at any time through their account dashboard or by contacting support. Cancellation will stop future billing cycles.
To cancel, please follow these steps:
- Log in to your WhatMyRank account.
- Navigate to the "Subscription" or "Account Settings" section.
- Follow the on-screen instructions to cancel.
Alternatively, you can email our support team for assistance.
No Refund Policy
All payments made to WhatMyRank are final, non-refundable, and non-transferable.
We do not offer refunds for:
- ✕ Partial usage
- ✕ Dissatisfaction
- ✕ Business outcome expectations
- ✕ Unused subscription period
By purchasing our services, users agree to this no-refund policy at the time of transaction.
Implementation Disclaimer
All changes suggested in our audit reports are to be implemented by the user only if they deem them applicable. Any such changes are made at the user's sole risk. Addinfi shall not be held responsible for any positive or negative outcomes resulting from these implementations.
Exceptional Circumstances
In rare cases of duplicate billing or technical payment errors, users may contact support within 7 days of the transaction.
Resolution, if applicable, will be at the sole discretion of Addinfi. We promise to investigate every legitimate claim fairly and transparently.
Need Assistance?
If you are experiencing any technical issues or have questions regarding your billing, please don't hesitate to reach out. We're here to help.
Registered Office:
25, Saikrupa Swagruha Society, Manish Nagar, Nagpur
Monday – Friday, 10:00 AM – 6:00 PM IST